Automated Emergency Dispatch (AED)
STAFFING SHORTAGES, RESOURCE ALLOCATION, AGING TECHNOLOGY, AND CALL VOLUME ALL LEAD TO SLOW RESPONSE TIME TO EMERGENCY CALLS.
BUT WHATEVER THE REASONS MAY BE, RESPONDING TO LIFE-THREATENING EMERGENCIES QUICKLY IS AN IMPORTANT FUNCTION OF AGENCIES THAT ARE CHARGED WITH PROTECTING PUBLIC SAFETY.
IT WAS WITH THIS CHALLENGE IN MIND THAT WE DEVELOPED AED.
AED is a patented system that has been shown to reduce emergency dispatch time by up to 50%, and overall response time significantly even with reduced staffing levels.
AED reduces the time between an emergency call and arrival of first responders by transforming time consuming dispatch activities into automated transactions that take just seconds to complete.
AED is available for 911 Dispatch Centers, CCTV and Security Monitoring Stations, and Emergency Management Centers.
911 Dispatch Centers - once emergency dispatchers determine the location and nature of an emergency call, a couple of key strokes and a simple AED trigger are all that is required to automatically initiate the electronic dispatch of the right mix of closest emergency responders
CCTV Camera and Security Monitoring Stations – surveillance camera operators initiate AED responses by centering the camera view on the incident location, entering a brief text description of the emergency, and clicking on the AED dispatch button
Critical Incident Response – critical incident AED responses can be initiated from within electronic mapping systems by simple clicking on desired response locations on the map, selecting appropriate first responder units, and indicating the nature of assignment
AED Key Benefits…
Shorten emergency dispatch times by up to 50%
Reduce response times
Prevent crime and harm to citizens
Increase Officer Safety
Reduce dispatcher workload
Improve the efficiency of the emergency centers
Point and click deployment of resources during critical incidents
Enhance the creditability and deterrence value of CCTV cameras
Increase public confidence and security
On-demand dispatch and response time metrics